Shipping Overview

Thank you for shopping with E2C WHOLESALE AND RETAIL E-COMMERCE. We are committed to delivering your orders in a timely and efficient manner. Please review our shipping policies to understand how we handle your orders and what you can expect

Shipping Methods and Costs

Shipping Methods: We offer various shipping options to meet your needs, including standard shipping, expedited shipping, and express shipping. The available shipping methods and associated costs will be displayed at checkout.

Shipping Costs: Shipping costs are calculated based on the weight of your order, the shipping method selected, and your delivery location. You will see the shipping cost before you finalize your purchase.

Processing Time

Order Processing: Orders are typically processed within [X] business days after payment has been confirmed. Please note that processing times may vary during peak seasons or due to high order volumes.

Order Confirmation: Once your order has been processed, you will receive an order confirmation email with tracking information for your shipment.

Delivery Times

Estimated Delivery Times: Delivery times vary based on the shipping method chosen and your delivery address. Estimated delivery times are as follows:

  • Standard Shipping: [15] to [20] business days

  • Express Shipping: [5] business days

Delays: While we strive to meet these delivery estimates, please note that delivery times may be affected by factors such as weather conditions, carrier delays, and customs processing. We are not responsible for delays caused by these factors.

Shipping Restrictions

Delivery Areas: We currently ship to addresses within [Country/Region]. We do not ship to P.O. Boxes or APO/FPO addresses at this time.

International Shipping: We do not offer international shipping at this time. We only ship in Canada.

Tracking Your Order

Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment.

Tracking Your Order: To track your order, visit the carrier’s website and enter the provided tracking number, or use the tracking link included in your shipping confirmation email.

Missing or Lost Shipments

Missing Shipments: If you have not received your order within the estimated delivery time, please contact our customer service team at [your email address] with your order number. We will assist you in resolving the issue.

Lost Shipments: In the rare event that your shipment is confirmed as lost by the carrier, we will work with you to provide a replacement or issue a refund, depending on the circumstances.

Shipping Address Changes

Address Changes: If you need to change the shipping address for your order, please contact us immediately at [your email address]. Address changes can only be made before the order has been shipped.